Thursday, August 27, 2020

Organisational Behaviour Essay Example for Free

Hierarchical Behavior Essay People are constantly influenced by their environmental factors. Sparks attempt to defeat hindrances, which stop individuals being propelled. Certain speculations recommend individuals work more diligently under specific conditions. (Broadfield Rollinson 2002). One of the most embraced speculations by chiefs, is Maslows Hierachy of Needs. Maslows hypothesis accept that: human needs are boundless: as one lot of necessities is fulfilled, another ascents in its place, which implies that requirements are orchestrated in a chain of command. (Maslow, 1954). Maslows Hierachy, incorporates: physiological, security, alliance, regard needs, and self-actualisation. Maslow accepts that individuals start with security needs, and stir their way up, until they arrive at self-actualisation. Maslows Theory proposes that the necessities, which are fulfilled no more, have a persuasive impact, which would identify with expanding pay. Fulfilling a worker for the time being, yet later on, their necessities will increment. (Maslow 1954). Pundits have contended that Maslows hypothesis is haughty, which means it is difficult to make speculations about requirements and qualities, on the grounds that each individual is exceptional. Maslows utilization of rocker estimating came about in frequently repudiated proof. His hypothesis clarifies what spurs staff, however what does it persuade staff to do? Ideally increment standard of work, yield, human relations, bringing about fruition of chief destinations. (Cullen, 1997). Herzbergs Radical, and broadly utilized Two-Factor Theory, abstains from utilizing the term need, and separated the workplace in to two principle gatherings: cleanliness elements and helpers. The Hygiene Factors essentially accept that these are required, not for a worker to feel propelled, however to prevent them from feeling disappointed. For example pay, employer stability, engaging working conditions, nature of management, organization and generic relations. Cleanliness factors guarantee that a condition of no disappointment exists without them, inspirations can't work. (Herzberg, 1959). Reactions of Herzbergs hypothesis note that Herzbergs approach of examination (basic episode strategy) is imperfect, since laborers got some information about experience of inspiration frequently move fault of awful encounters, on to their bosses. Therefore, the characterisation of cleanliness, and spark factors is defective. Scientist inclinations could have happened, and this strategy for the most part causes things to seem uneven without thinking about the person. (Broadfield Rollinson 2002). Taylors hypothesis of logical administration star pay to persuade, and was created as he stirred his way up from a worker to a works director. The idea driving his hypothesis, has been built from his profession experience, giving a specific component of inclination. Taylor accepted that people react as people, not gatherings; man is a discerning and financial creature worried about augmenting his monetary addition; and People can be treated in a normalized manner, similar to machines. (Taylor) Taylor concluded directors would profit by his speculations, simply in such a case that the individual from staff didn't work, at that point they would not get a reasonable days pay. Be that as it may, on the off chance that they met the objectives, which were viewed as an inspiration, at that point the worker would get extra rewards. (Taylor) Pundits have contended that Taylors hypothesis may function admirably with a few, yet it disregards the contrasts between individuals. Cash may well persuade a few, (extraneous prizes which are unmistakable) be that as it may, things other than money related prizes may propel others. For instance, McClellands Theory of Learned Needs recommends that a few people (contingent upon the social orders esteems procured) want to accomplish, definitely more than to acquire cash for example inherent prizes like utilizing abilities or social prizes. (McClelland, 1967). This infers administrators who utilize staff with the longing to accomplish, won't be impacted by pay. This hypothesis is all so upheld by Kohn who stated: Motivating forces don't modify the disposition that underlie our practices. (Kohn A, 1993). If so, at that point it would be hard for a business to utilize different intends to spur, as a result of their general public qualities. The British Journal of Industrial Relations played out a study on the staff at the Inland Revenue. Unmistakably a lion's share of the staff (57%) upheld the standard of execution related compensation. In any case, when inquired as to whether PRP had raised their inspiration at work, 12% indeed, while 76% said no. It is clear in this manner that the Inland Revenue, staff had next to zero increment in inspiration to change their yield, or nature of work. The examination led broke down staff sees, as opposed to changes in yield, an individual from staff that accepted they were less spurred, is probably going to be less persuaded, simply on the grounds that inspiration is a perspective. for example does the: individual feel it suitable to seek after a specific strategy, coordinated at accomplishing a predetermined result, and in which the individual decides to seek after those results with a level of energy and industriousness. (Broadfield Rollinson 2002). The examination found that most staff were de-persuaded at IR. This may have happened in light of the fact that some idea the entire standard out of line, since they believed they had been cheated out of an honor to which they were entitled. This all so backs up Herzbergs Theory of Hygiene factors, proposing that without for example proper compensation, staff will feel de-roused, and subsequently, supervisors would be disillusioned with the outcomes. 55% of Inland Revenue staff felt that after PRP, their spirit was sabotaged, and 25% deviated, while others were unsure. This shows (despite the fact that the proof is unsure in the Inland Revenue case), it is anything but difficult to accept the inspirational impact was really negative. End Taking everything into account the exploration has indicated that on account of the Inland Revenue, the transient laborers were spurred by the plan. Sponsorship Maslows Theory of necessities, that once a goal is accomplished, another one supplanted it, as the more established individuals from staff were not roused by a salary raise. Along these lines, one might say that administrators would profit by the expanded staff pay to help transient impacts, however they will be disappointed with the outcomes in the long haul. The proof proposes that Herzberg (1959) is right, as a rule regarding his cleanliness factors, however this framework doesn't make a difference no matter how you look at it. Notwithstanding, for most administrators, the possibility that holding fast to the base workplace prerequisites, directors won't de-rouse staff, nor will it urge individuals to stay in work with a similar organization for a long time. Word Count: 1096 The assignments point, is to give a basic comprehension of how administrators depending on pay to inspire their representatives to more significant levels of employment execution, might possibly be happy with the result. People are constantly influenced by their environmental factors. Helpers attempt to beat boundaries, which stop individuals being persuaded. Certain speculations propose individuals work more earnestly under specific conditions. (Broadfield Rollinson 2002). This includes investigating speculations of inspiration, and afterward examining what each state about compensation as a spark. I will at that point assess how advantageous the data, depends on whether the hypothesis is very much respected and bolstered by the explored writing.

Saturday, August 22, 2020

Virgin Group free essay sample

Which future for Virgin? Broadening is regularly observed as the last development for an organization. In any case, there are ways and alternatives to adjust your system after you broaden so as to make it progressively effective to this new change. Virgin is, as we’ve found in the past parts, an all around expanded organization. There are normally 4 ways a broadened organization could use after it enhanced, and we can utilize them to break down the potential eventual fate of Virgin. 1 Broaden the enhancement base Virgin’s pith since its creation is to investigate new organizations and attempt to be a piece of them. The organization has a genuine thirst and want to differentiate and nobody questions that the Virgin Group will expand his portfolio. On its site, the Virgin Group says that so as to discover new business, they just â€Å"put their selves in the clients shoes to perceive what could improve it. We will compose a custom article test on Virgin Group or on the other hand any comparable subject explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page † In request to expand more, the organization is attempting to discover or make a few organizations that will: * Reinforce its market position. For example, Airlines are plainly a business that Virgin needs to reinforce. The â€Å"Media Mobile† division additionally is by all accounts a business where Virgin needs to contribute, as confirm by the repetitive manifestations of portable organizations lately. * Build positions in new businesses. The company’s new â€Å"Green Vision† is unmistakably demonstrating that Virgin’s new most loved Industry is the â€Å"clean energy† industry. All the more solidly, the organization is contributing the benefits and profits from its vehicle organizations into the improvement of elective powers for example. In addition, the â€Å"Virgin Green Fund† centers around â€Å"middle advertise development and extension speculation openings in the sustainable power source and asset productivity divisions incorporating water† with the target of helping organizations understand their full development potential, says the organization. 2 Divest a few organizations and conserve to a smaller expansion base * The organization has no goal to limit its enhancement base and diminish its portfolio to exactly scarcely any center ventures. The objective is plainly to locate some new organizations and necessities, as this section on their site appears. â€Å"We pose key inquiries: is this an open door for rebuilding a market and making upper hand? What's going on with the contenders? Is the client befuddled or seriously served? Is this an open door for building the Virgin brand? Would we be able to include esteem? Will it associate with our different organizations? Is there a fitting exchange off among hazard and prize? † (Company’s site) 3 Restructure the organization business line-up â€Å"Sell off noncore businesses†: There is no appropriate â€Å"core† or â€Å"non core† organizations at Virgin, regardless of whether there is a few divisions more created than others. Accordingly, selling noncore organizations doesn’t appear to be in Virgin’s system for the years to come, as they attempt to grow new center organizations, as â€Å"clean energy†. * â€Å"Sell off seriously powerless businesses†. The case underlines that Branson needs to concentrate on long haul speculation. He doesn’t have the weight of Financial Markets, so he can hold up barely any years after a speculation, regardless of whether it implies losing cash. Accordingly, the organization can either conclude that a few speculations are not productive and will never be, and auction the business (as they did before), or conclude this is a drawn out venture and trust that the venture will get beneficial. 4 Pursue global enhancement * Multinational expansion is by all accounts the subsequent stage for the brand. The organization is situated in 30 nations, which isn't a lot of when contrasted with the 11,5 Billion $ incomes in 2009. The organization has a little nearness in Asia, and ought to reach out in this piece of the reality where quick creating nations are found. Global broadening is mind boggling yet could truly expand the organization incomes by opening new markets to the company’s existing auxiliaries. Also, Virgin could utilize its information on making new organizations from the scratch to create in new nations. Moreover, the extension of one of the Virgin’s organizations in a nation could truly assist different organ izations with settling in this nation, by moving information on this new market. * Virgin in China: this is hard to locate some ongoing articles and information about Virgin’s nearness and objective in China. Be that as it may, Virgin Atlantic has an office in China and Virgin Megastore is embedded in areas like Middle East and Europe, and will before long open stores China. Besides, Branson plans to set up a Clean-Energy organization in China. â€Å"We plan to put intensely in it† he said in an ongoing article. He thinks China is at present making some examination and attempting to build up the â€Å"clean energy† business and he needs to be a piece of it. Chinese government needs 15% of the vitality creation to originate from wind or sun based force by 2020, so it is by all accounts an intriguing new business for Virgin.

Friday, August 21, 2020

Outsourcing And The Economy The Debate Continues

Outsourcing And The Economy The Debate Continues Make Money Online Queries? Struggling To Get Traffic To Your Blog? Sign Up On (HBB) Forum Now!Outsourcing And The Economy: The Debate ContinuesUpdated On 17/04/2017Author : Jacob CherianTopic : InternetShort URL : http://hbb.me/2ozqhdt CONNECT WITH HBB ON SOCIAL MEDIA Follow @HellBoundBlogOutsourcing continues to be a controversial topic as President Obama and his financial advisers, the likes of Ben Bernanke, have the arduous task of providing more jobs in the U.S. economy.Recession Prevention Requires Indian ITWith immigration and unemployment taking significant space among the American public, outsourcing often sends a message of anti-nationalism in the sense that it ‘takes away jobs of Americans.” However, that might be a one-sided story. Many analysts say that prevention of a major financial downturn like the one that occurred via the subprime debacle and the housing recession is going to take some heavy IT infrastructure and a highly talented pool of talent available only through outsourcing.Nonetheless, skeptics say that the Obama administration has not taken a tough stand on outsourcing. In fact, some say that it has encouraged it. While the President was clear on his rhetoric during the election campaign that there would be punitive measures taken against companies moving jobs across the border, that appears to have changed a bit after his election.Pres. Obamas State of the Union GuffawRecently, the President remarks that he would revoke tax breaks from outsourcing firms during his State of the Union speech in Washington caused havoc among IT service providers, particularly in India. While the U.S. enjoys the close company of India in deals like the recent nuclear deal, there can be little truth in holding back jobs from outsourcing, particularly since the financial sector is going to need plenty of fixing in the IT department in order to withstand similar crises in the future.Others believe that the U.S. has really done nothing to discourage out sourcing like other developed nations that promote their own products and labor ahead of profits. According to the AmericanEconomicAlert.org, the President’s option to head the bipartisan debt deficit commission with the boss of an outsourcing firm reflects his policy on the issue. The agency holds that the nation is not tough as it should be when it comes to unemployment in the U.S.With the topic of health reform taking up center stage in the Obama agenda, outsourcing seems to have taken a seat on the back burner. In general, it is believed to be true that the U.S. has taken a hands-off policy towards its economics. In contrast, government in Europe has more of a say in companies that provide a large chunk of jobs for their nationals. One example of is Toulouse, France-based Airbus and the recent restructuring that has taken place via the negotiations with the French government.READWays to Find Out New Online SlotsSkeptics say that the system of economics in the U.S. does little to encourage firms to put national goods and services above bottom line profits. Since capitalism promotes profits, other aspects like sustaining jobs in the country are overlooked in exchange for running operations with higher cost efficiencies at offshoring locations. There is also criticism that the tax system in the country is designed to encourage outsourcing. While foreign countries splurge on rewards to attract outsourcing to their countries, there is little in the way of tax benefits to provide incentives for American businesses to hire American workers and use American facilities. In fact, the new halt of tax breaks suggested by President Obama might do more harm than good in term of keeping U.S. firms from outsourcing jobs and business processes.Globalization, a Push For OutsourcingIt is clear that as globalization and the interconnectedness of the global marketplace will mean different strategies in the future that it has been practiced in the past, the issue of loyalty t oward workforce or region will continue to take declining prominence in the outsourcing formula. The trend of capitalism is to book profits to shareholders, without seeking sustainability of business in any one particular area of the world at any given time. Shifting businesses from country to country would be easier than it has been in the past. Often, if a company has to be competitive globally, it is fair to say that national interests cannot take precedence.Alternatively, one can take the side of the argument that the U.S. insources services from  abroad. As an example, Toyota and BMW have manufacturing units in the U.S.This is identical to Honeywell and Nike manufacturing in China or India. Nonetheless, the argument does not taken into account the basics of outsourcing. Although BMW produces cars in the U.S., these automobiles are not marketed in Germany. But Nike shoes made in China are sold in the U.S. â€" most of it at least. This translates to the German labor market does n ot suffer losses when BMW manufactures cars in the U.S. But the vast difference is that the U.S. labor force takes a big hit when Honeywell opens facilities in India.This guest article is written by Jacob Cherian. If you wish to write for us, kindly check this.

Monday, May 25, 2020

Descriptive Essay The Verde Valley Allstars

I was 11 years old and I was on the Verde Valley Allstars and we were in the District playoffs hosting the tournament in Cottonwood, AZ. Our baseball field was located next to Dead Horse State Park and this is where we practiced and played our home games. If we win this District championship then we would go to the state playoffs in Yuma, AZ to play the best teams in each district around the state in a huge tournament. We are playing Prescott Valley as usual in the district championship. Verde Valley would always play Prescott Valley in the district championship game every year because our two teams were the best in the district every year. A typical Friday night for Arizona baseball, we were under the lights in a night game. The aroma of†¦show more content†¦One out away from us receiving the banner that states District Champions. The player next up to bat gets a double down the first baseline. It should’ve been a single, but he speed made him stretch it into a double. Josh throws 4 straight balls to the next batter and causes my coach to give a mound visit. Coach Kelly jogs onto the field signaling to us to meet him and Josh at the mound. He tells us â€Å"We need to settle down, and play ball like we have been. Make sure to have fun while you beat these guys.† That was a stern pep talk and gave us the determination to end this game. Josh is now facing a new batter with runners on 1st and 2nd with 2 outs. Josh is in an all out war with this batter, throwing all of his junk balls and his fastball, but the batter would just foul them off saying he won’t go down without a fight. The count i s now 3-2. Josh throws a fastball on the outside corner which the umpire calls it a ball and signals the batter to go to 1st base. The Verde Valley side was very upset with that call screaming right at the ump, â€Å"that was a strike, end the game.† The umpire throws out one of our parents because he was yelling at him obnoxiously. Coach Kelly had to walk out of the dugout to tell our parents to calm down and let us play ball. To remind you the bases are loaded in the top of the 7th with 2 outs. Walking from the on deck circle is the best hitter on their team, which is the cleanup hitter in the 4th spot in the lineup. I was staring at this kid

Thursday, May 14, 2020

The Study Of Evolution And Evolution - 1276 Words

THE STUDY OF EVOLUTION ------------------------------------------------------ The study of Evolution has been a hot topic of controversy over the last two centuries. The definition of evolutionary biology itself generally refers to an area of biological study mixed with the study of the evolutionary processes that are produced by the diversity of life on Earth. This tour of centuries ago, the one you are about to take will help you gain a better understanding of not only those who have influenced the theories of evolution, but also a few pieces of evidence of evolution that help support the theory itself. The history of evolution The theory of evolutionary biology that was formalized by Charles Darwin is just like any†¦show more content†¦Together with Alfred Russel Wallace, they introduced a scientific theory that branched patterns of evolution, resulting in a process called natural selection. He developed his ideas by observing many animals on the Galapagos Islands. He noticed that certain species in one geographical area was different from the same species in another field. At Galapagos Island, Charles discovered evidence of animal fossils that could help him prove the theory of natural selection. Many animals that Charles examined were; the land iguana, the marine iguana, saddle back Tortoise, the Flightless Cormorant and the cormorant. Scenic locations on Galapagos Island In addition, here are a few scenic locations located on the Galapagos Islands. One scenic area of Galapagos Island is Bartolome and Pinnacle Rock. One of the smaller islands in the Galà ¡pagos Archipelago is Bartolomà © Island, which has its unique feature known as the Pinnacle Rock. This rock has the most famous views of the islands. Bartolomà © lies south of the equator and east of the larger island known as San Salvador Island. Being one of the most visited islands, Bartolomà © is covered with volcanic ashes and hardened lava mountain flows. As visitors arrive at the steps outlined by the volcanic shoreline, they make their way up hundreds of steps made by Galapagos’ native wood mounted by lava, reaching

Wednesday, May 6, 2020

Modern Society s Criminal Justice System - 3383 Words

Fear of crime, mass imprisonment, and the increasing drain of public resources are frequent issues in public and political discourse. The process and outcomes of justice are frequently expressed with frustration as societal wounds and conflicts deepen rather than contribute to healing or resolution. Western society’s criminal justice system methodology contains intrinsic limitations and failures. Nonetheless, it persists through the state’s use of manipulative forms of communication, molding public perceptions of crime and punishment. Intensifying expansion of the prison industrial complex and harsher criminal punishment progresses under the auspices of monetary gain. Deteriorating political support for the rehabilitative ideal started in the 1970’s, transitioning to a punishment model. The social practice of mass imprisonment is impacted by the language and communication of everyday life, specifically, it is influenced by the deliberate framing of rhetoric and i ssues within political discourse and the normalization of criminal justice standards in the context of postmodern ideology. Furthermore, political rhetoric and structures of social control are shaped by Western society’s current knowledge systems and the overwhelming force of the mass media and communication systems to maintain structures of privilege and domination. The language of political discourse is deliberately devised to frame issues in a way that imposes repressive structures of social control andShow MoreRelatedPunishment Vs Classical Criminology1745 Words   |  7 PagesCriminal Justice Theory Introduction Crime has existed in the society from time immemorial. Different cultures have dealt with it differently. 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Tuesday, May 5, 2020

Professional Nursing Thinking in Nursing Education

Question: Discuss about the Professional Nursing for Thinking in Nursing Education. Answer: The profession of nursing in todays rapidly changing environment of healthcare is progressively becoming aware regarding the need to evaluate and enhance its practice and consider the social, structural and political issues that affects it. Since the change is taking place constantly, it is important for the nurses to possess the ability of analyzing and responding to the new and diverse challenges proactively. Critical reflection ensures quality patient care. This essay will discuss the importance and benefits of critical reflection for the nurses and patients, how the nurses obtain their research sources and role of critical reflection that assist in nursing practices. In nursing practices, reflection is an important activity in which the nurses recapture their experiences, thinks about them, ponder and evaluate them (Moon, 2013). They learn through critical reflection by placing themselves into the experiences and explore personal as well as theoretical knowledge for understanding the experiences and view them in different ways. Critical reflection enables them to avoid their past mistakes and maximize the opportunities for gaining knowledge. Critical reflection is necessary for nurses as well as patients because critical reflective nurses think critically regarding their practice (Bulman, Lathlean Gobbi, 2012). It assists the nurses to meet the challenges that are associated with providing care to the patients in a rapidly changing environment. It also helps them to become critically reflective practitioners. The description of their practices provides them a basis by means of which they can questions regarding their nursing practices. The proce ss of reflection can be enhanced if the nurses take a critical approach of their own reflection. Critical reflection is assisted by critical thinking. A critical approach concerns questioning their own practice, it gets enhanced if the nurses take a critical approach to their reflection as it involves a broader perspective (Price Harrington, 2015). The nurses face challenges in finding and using reliable and credible information for supporting clinical decision-making and meeting the expectations for evidence-based practices of nursing. For the nursing professionals, most of the needed information can be obtained by using 5 kinds of sources: journals, textbooks, online bibliographic databases, internet, and the products that consolidate research (Whitehead et al., 2013). A majority of the nurses retrieve and assess health-related study by means of the professional databases foe supporting evidence-based practices of nursing. They collect the data which is valuable and reliable (Yoder-Wise, 2014). They base their decisions of care on the best evidence-based practices from the peer-reviewed research literature. They use the internet, databases and search engines for finding clinical information (Chan, 2013). They also learn different new topics by referring the tutorial sites that are published by various reputable organizations and universities. It is important for them to evaluate the quality of information, which is found by them in a particular internet site. Mostly they consult their seniors or colleague regarding any information found by them and they apply the principles of evidence-based practice and critical appraisal. By employing these methods, they find the research sources (Siles-Gonzlez Solano-Ruiz, 2016). Critical reflection plays a significant role in assisting nurses to base their practice on evidence. Through critical reflection the nurses recollect their experiences. They examine their basic assumptions and thoroughly question the validity of assertions, opinions and even the fact of a specific case (Moon, 2013). It is essential for them in their nursing career. It leads to the generation of scientifically based ideas. It is a vital professional skill for the nurses. It assists them for rethinking the outmoded approaches to prevention of illness, health promotion, complications and healthcare. The ability of thinking critically utilizes reflection, analysis, induction, challenging assumptions, deduction and assessment of information and data to guide the decision-making process. Reflective practice is constantly required by the nurses for updating their professional skills. It offers them with considerable opportunities for reflecting on their ongoing development. They are able to identify their strengths and prospects for future growth and development. The profession of nursing depends on mutual support and the nurses should always have an aim of becoming self-directed, self-aware and should also remain in association with their environment. Critical reflection enables them to avoid their past mistakes and make best use of the opportunities for gaining knowledge (Munhall, 2012). In the end, it can be concluded that in the profession of nursing critical reflection plays a significant role in shaping the nurses personally as well as professionally. It assists them to meet the challenges that are associated with providing care to the patients in a rapidly changing environment. It is an important professional skill for the nurses. They learn through critical reflection by putting themselves into the experiences and exploring personal and theoretical knowledge for understanding the experiences and view them in different ways. The process of reflection can be improved if the nurses take a critical approach of their own reflection. I would like to narrate an event related to my nursing profession. I was given the responsibility to take care of an elderly patient in the geriatric ward. In the first week I properly took care of the patient but as time passed by I become frustrated and I was least concerned in taking care of the patient. Due to this his health conditions deteriorated and I was scolded by the nurse manager. After few days, I realized that it was my mistake that I did not took care of the patient in the same way as I was doing the first week. I felt bad and apologized to the patient and the nurse manager for this kind of attitude. This incident made me realize that being a nurse my first priority is to take care of the patients in every possible way. I repented for neglecting the patient because of my frustration towards him. After this incident I always try to keep my patients in best of their health and I always try to be friendly with them. In addition, I am taking help from my seniors and collea gues to take care of the patients in an efficient manner. Reflection Bulman, C., Lathlean, J., Gobbi, M. (2012). The concept of reflection in nursing: qualitative findings on student and teacher perspectives.Nurse education today,32(5), e8-e13. Chan, Z. C. (2013). A systematic review of critical thinking in nursing education.Nurse Education Today,33(3), 236-240. Moon, J. A. (2013).Reflection in learning and professional development: Theory and practice. Routledge. Munhall, P. L. (2012).Nursing research. Jones Bartlett Learning. Price, B., Harrington, A. (2015).Critical thinking and writing for nursing students. Learning Matters. Siles-Gonzlez, J., Solano-Ruiz, C. (2016). Self-assessment, reflection on practice and critical thinking in nursing students.Nurse Education Today,45, 132-137. Whitehead, B., Owen, P., Holmes, D., Beddingham, E., Simmons, M., Henshaw, L., ... Walker, C. (2013). Supporting newly qualified nurses in the UK: a systematic literature review.Nurse education today,33(4), 370-377. Yoder-Wise, P. S. (2014).Leading and managing in nursing. Elsevier Health Sciences.